Meta Platforms faced backlash after users reported losing 15 years of posts and photos on Facebook and Instagram, coinciding with the unveiling of new AI smart glasses.
- On Labor Day, users experienced sudden loss of their Facebook and Instagram accounts, erasing years of personal memories, heightening anxiety among affected individuals.
- The incident occurred on the same day Meta Platforms introduced its new AI smart glasses, which faced technical difficulties during livestreamed demonstrations.
- In Indiana, users expressed frustration over the abrupt deletion of their accounts, questioning Meta's security measures and accountability regarding user data retention.
Why It Matters
This event underscores the fragility of digital memories and raises questions about the reliability of social media platforms like Facebook and Instagram. As users increasingly rely on these services for personal documentation, the implications for mental health and digital privacy become increasingly significant.