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Australia Takes Legal Action Against Microsoft Over AI-Driven Price Increases
Australias competition regulator is suing Microsoft for allegedly misleading customers by bundling Microsoft 365 with an AI tool, pushing them to higher-priced plans without clear options.
- Australias competition regulator filed a lawsuit against Microsoft on Monday, accusing the tech giant of misleading customers regarding pricing structures for Microsoft 365.
- The lawsuit claims that Microsoft failed to adequately inform customers about the availability of lower-priced plans that do not include the Artificial intelligence tool, Copilot.
- Microsoft 365 customers may face higher charges after the company bundled its software with Copilot, allegedly without transparency about alternative pricing options.
Why It Matters
This lawsuit underscores the growing scrutiny of technology companies, particularly regarding fair pricing practices and transparency. It reflects broader concerns about consumer rights in the age of Artificial intelligence and digital services.