Photo: oneindia.com
IRCTC Platform Crashes Amid Chhath Travel Surge, Ticket Bookings Grind to Halt
The IRCTC platform experienced a significant outage on Saturday morning, disrupting ticket bookings during the critical Chhath travel period, leaving many passengers stranded online.
- The outage of the Indian Railway Catering and Tourism Corporations website and mobile app began around 10:00 AM, coinciding with the start of the Tatkal AC booking window.
- Users faced the message This site is currently unreachable, please try after some time, as thousands attempted to book tickets for the busy Chhath travel season.
- The IRCTC platforms failure during peak booking hours highlights ongoing issues with the service, prompting frustration and complaints on social media from stranded passengers.
Why It Matters
This incident underscores the challenges faced by the Indian Railway Catering and Tourism Corporation in managing high traffic during peak travel seasons like Chhath, impacting passenger trust and reliance on digital services. Such outages can lead to significant inconvenience for travelers and may provoke calls for improvements in infrastructure.