Movistar Faces Backlash for Unauthorized Messaging to Rival Telecom Customers

Movistar faces backlash for unauthorized communications targeting users of rival telecommunications company, violating their constitutional right to privacy through SMS and WhatsApp messages.

• The Delegatura para la Protección de Datos Personales reported that Movistar repeatedly contacted users of a competing telecommunications company without prior authorization via SMS and WhatsApp.
• Complaints highlighted that Movistars actions infringe on the constitutional right of individuals to consent to such communications, raising concerns about privacy in Colombias telecommunications sector.
• The unauthorized messaging campaign has sparked significant public outrage, prompting discussions on consumer rights and proper conduct among telecommunications companies like Telefónica Colombia.