Photo: moneycontrol.com
Railway Protection Force Recovers Lost Watch in Vande Bharat Express in 40 Minutes
A Chennai neurosurgeon lost his wristwatch on the Vande Bharat Express but was reunited with it in just 40 minutes, showcasing the efficiency of the Railway Protection Force.
- Dr. J Mariano Anto Bruno Mascarenhas lost his wristwatch in a restroom while traveling on the Vande Bharat Express to Chennai Egmore on Friday night.
- After realizing his watch was missing, he contacted the Railway Protection Force, which recovered the item within 40 minutes, demonstrating quick action and effective communication.
- The story quickly gained traction on social media, amassing nearly 10 lakh views on WhatsApp and highlighting the operational efficiency of the Indian Railways and the Southern Railway zone.
Why It Matters
This incident underscores the importance of customer service in public transport systems like the Indian Railways, promoting trust and reliability among passengers. Efficient recovery of lost items can enhance overall user satisfaction and encourage more people to travel by train.