OpenAI CEO Sam Altman struggles to secure a refund for his $50,000 deposit on the delayed Tesla Roadster, highlighting ongoing customer service issues at Tesla, Inc.
- Sam Altman, Chief executive officer of OpenAI, has been trying to cancel his reservation for the Tesla Roadster (automobile) after a frustrating 7.5-year wait.
- In a post on social media X, Sam Altman shared his difficulties in obtaining a refund, noting that even the email process has been challenging.
- The Tesla Roadster (first generation) has faced numerous delays, raising concerns about Tesla, Inc.s customer service and responsiveness to long-time customers like Altman.
Why It Matters
This incident underscores ongoing challenges at Tesla, Inc., particularly regarding customer service for high-profile clients like Sam Altman. It reflects broader implications for the companys reputation and operational efficiency in delivering promised products.