Tamil Nadu Launches WhatsApp Ticket Booking for State Buses in Digital Upgrade

Tamil Nadu is set to enhance public transport by allowing commuters to book state bus tickets through WhatsApp, ensuring a faster and cashless experience.

• The Tamil Nadu Mobility and Logistics Corporation (TNMLC) has initiated a bid for integrating a payment gateway with the OTRS to facilitate ticket bookings via WhatsApp.
• Commuters can expect cashless ticketing for services operated by the State Express Transport Corporation, the Metropolitan Transport Corporation (Chennai), and TNSTC across Tamil Nadu.
• Google Pay (payment method) and PhonePe are likely to be included among the payment options, aligning with the states push for digital transactions in public transport.
• This digital upgrade represents a significant move towards modernizing transport logistics in Tamil Nadu, making travel more accessible for individuals in both urban and rural areas.