Tamil Nadu is set to enhance public transport by allowing commuters to book state bus tickets through WhatsApp, ensuring a faster and cashless experience.
- The Tamil Nadu Mobility and Logistics Corporation (TNMLC) has initiated a bid for integrating a payment gateway with the OTRS to facilitate ticket bookings via WhatsApp.
- Commuters can expect cashless ticketing for services operated by the State Express Transport Corporation, the Metropolitan Transport Corporation (Chennai), and TNSTC across Tamil Nadu.
- Google Pay (payment method) and PhonePe are likely to be included among the payment options, aligning with the states push for digital transactions in public transport.
- This digital upgrade represents a significant move towards modernizing transport logistics in Tamil Nadu, making travel more accessible for individuals in both urban and rural areas.
Why It Matters
This initiative reflects a broader trend of digital transformation in public services across States and union territories of India, improving convenience and efficiency for commuters while promoting cashless transactions.