Photo: manilatimes.net
TDCX Celebrated for Excellence in Customer Experience at SIA Awards 2025
TDCX was honored as an Outstanding Partner at the Singapore Airlines CEO Service Excellence Awards 2025, marking five years of commitment to stellar customer experience.
- At the Singapore Airlines CEO Service Excellence Awards 2025, TDCX was recognized for its exceptional contributions to Customer experience, winning the Outstanding Partner award for the fifth consecutive year.
- The award ceremony emphasizes the importance of Customer experience in the airline industry, showcasing the vital role of partners like TDCX in supporting Singapore Airlines service vision.
- TDCXs recognition aligns with the airlines goals as articulated by its Chief executive officer, who underscores the necessity of exceptional service to enhance customer satisfaction and loyalty.
Why It Matters
This recognition reflects a growing emphasis on Customer experience in competitive industries like aviation. It highlights TDCXs pivotal role in helping Singapore Airlines maintain high service standards, which can influence customer retention and brand reputation.